ZO® Skin Health – Balancing Cleansing Emulsion (Normal to Sensitized Skin)
ZO® Skin Health – Balancing Cleansing Emulsion (Normal to Sensitized Skin)

ZO® Skin Health – Balancing Cleansing Emulsion (Normal to Sensitized Skin)
Choose the plan that works best for you
¥6,820

A gentle facial cleanser and makeup remover in one, designed for normal to sensitive skin, including post-treatment or compromised skin.

If you often experience dryness, irritation, or leftover makeup after cleansing, this soothing formula offers a better daily solution. The Balancing Cleansing Emulsion features a creamy gel texture that melts upon contact with the skin, lifting away excess oil, impurities, sunscreen, and makeup.

When water is added, the gel transforms into a milky emulsion, allowing it to rinse away easily without leaving residue. The formula is fragrance-free, colorant-free, and sulfate-free, making it suitable even for sensitive or post-procedure skin.

More than just cleansing, this product is designed to support the foundation of healthy skin with every wash.

Benefits

  • Leaves skin soft, comfortable, and hydrated without tightness after cleansing

  • Gently removes makeup, sunscreen, excess sebum, and environmental pollutants

  • Helps maintain the skin’s natural barrier function while cleansing

  • Suitable for sensitive or post-treatment skin, including after cosmetic procedures

  • Unique gel-to-milk texture provides effective cleansing with a soothing skin feel

Quality You Can Trust

  • Fragrance-free, colorant-free, and sulfate-free formula

  • Low-irritation design with a non-foaming gel that transforms into a milky texture

  • Clinically tested to support skin barrier function (TEWL improvement)

  • Proven safe for use after microneedling and fractional laser treatments

  • Developed by ZO Skin Health, a globally recognized brand in medical and aesthetic dermatology

Who It’s For

Recommended for people who:

  • Feel tightness or dryness after washing their face

  • Have sensitive or easily irritated skin

  • Need gentle care after laser, peeling, or microneedling treatments

  • Wear makeup or sunscreen daily and want an effective but gentle cleanser

  • Prefer a non-foaming cleanser that is easy to use without harsh surfactants

Customer Feedback

“Even when my skin was very sensitive, this cleanser felt incredibly gentle and left my skin hydrated. The most comfortable cleanser I’ve used.”

“It doesn’t foam, but it removes impurities well and leaves my skin feeling soft. Perfect for dry seasons.”

Individual experiences may vary.

Usage Instructions
  1. Apply a small amount (about the size of a 500-yen coin) to dry skin. Gently massage over the entire face, including the eye area. As it warms on contact with the skin, the gel texture melts to help lift excess oil, makeup, and impurities.
  2. Next, add a small amount of water and continue massaging to emulsify the gel into a milky texture. This step helps dissolve and remove impurities more effectively.
  3. Rinse thoroughly with lukewarm water, ensuring no residue remains.

Pro Tip: Use as a Pre-Cleanse

This product can also be used as a pre-cleansing step, especially when wearing heavy makeup or sunscreen.

For deeper cleansing, apply this emulsion first, rinse, then follow with a water-based cleanser suited to your skin type, such as a Gentle Cleanser, Exfoliating Cleanser, or Hydrating Cleanser.

This double-cleansing approach helps ensure skin is fully purified while maintaining the skin barrier.

The Effect
  • Prevents tightness and dryness after cleansing, leaving skin soft, comfortable, and hydrated.
  • Gentle enough for weakened or sensitive skin, helping reduce the risk of redness and irritation.
  • Effectively removes makeup, sunscreen, excess sebum, and environmental pollutants while maintaining the skin’s natural barrier and preparing it for the next step of your skincare routine.
  • Formulated fragrance-free, colorant-free, and sulfate-free for a simple, skin-friendly cleansing experience.
  • The unique gel-to-milk texture melts into the skin to dissolve impurities, then emulsifies with water for a smooth, comfortable cleanse.
Main Ingredients
  • Lightweight Emollients: A skin-mimetic blend designed to support the skin’s natural lipid barrier while delivering a comfortable, gentle cleansing experience.
  • Sugar-Derived Emulsifying Surfactants: A non-foaming cleansing system that lifts away oil, impurities, and residue without disrupting the skin’s protective barrier.
  • Bisabolol + Oat Kernel Extract: Soothing skin-conditioning ingredients that help calm visible redness, irritation, and itching while supporting overall skin comfort.
All Ingredients

Ethylhexyl Palmitate, Caprylic/Capric Triglyceride, Glycerin, C12-15 Alkyl Benzoate, Water (Aqua), Sucrose Laurate, Sucrose Stearate, Avena Sativa (Oat) Kernel Extract, Caprylyl Glycol, Bisabolol, Phospholipids, Methyl Glucose Dioleate, Sucrose Palmitate, Polysorbate 20, 1,2-Hexanediol, Potassium Sorbate.

Precautions for use and storage
  • When using this product for the first time, begin with a small amount and observe how your skin responds.
  • Do not apply to areas with wounds, swelling, eczema, or other skin abnormalities.
  • If you experience redness, itching, irritation, discoloration, or any unusual reaction during use, discontinue use immediately and consult a dermatologist.
  • If the product gets into your eyes, rinse thoroughly with water or lukewarm water.
  • Keep out of reach of children. Store in a cool, dry place away from high temperatures and direct sunlight.

• This product is a facial cleanser for skincare use. Avoid ingestion and contact with eyes.

• If you experience rash, itching, redness, irritation, or any unusual skin reaction during use, discontinue use immediately and consult a dermatologist.

• Do not use on areas with wounds, eczema, or other skin abnormalities.

• Store in a cool, dry place away from direct sunlight and keep out of reach of children.

• Please follow the product’s expiration date and the recommended period of use after opening.
ZO® Skin Health – Balancing Cleansing Emulsion (Normal to Sensitized Skin)
¥6,820
ZO® Skin Health – Balancing Cleansing Emulsion (Normal to Sensitized Skin)

Supports cleansing while maintaining the skin barrier

Light emollients and sugar-derived emulsifying surfactants help maintain the skin’s natural lipid and moisture balance. While protecting the skin’s barrier function, they gently remove excess sebum and impurities.

Designed to be gentle enough for sensitive or post-treatment skin

Fragrance-free, colorant-free, and sulfate-free. Clinical data also confirms it can be used on sensitive skin, including after microneedling or laser treatments.

Supports cleansing while maintaining the skin barrier

When heavy makeup or sunscreen is difficult to remove, it can also be used as a pre-cleansing step before your regular face wash.

Apply to dry skin, allow the gel to melt, then add water to emulsify into a milky texture, which helps lift away impurities and excess sebum.

How to Choose the Right ZO® Skin Health Cleanser for Your Skin

ZO® Skin Health offers four different cleansers designed to suit different skin types, lifestyles, and daily skincare needs. Each formula is developed with a medical-grade skincare approach, focusing on effective cleansing while maintaining the skin’s natural balance.

Below is a guide to help you choose the cleanser that best matches your skin.

Balancing Cleansing Emulsion

Best for: Sensitive skin, dry skin, post-treatment skin, or easily irritated skin

This innovative cleanser features a gel-to-milk texture that transforms on the skin without foaming. It gently lifts away makeup, sunscreen, and impurities while minimizing friction during cleansing.

Designed to help protect the skin’s natural barrier, it is particularly suitable when the skin is more delicate, such as after cosmetic procedures or during periods of redness and sensitivity.

A popular choice for those who want a cleanser that remains comfortable even when their skin is feeling sensitive.

Gentle Cleanser

Best for: All skin types, especially those who prefer a refreshing cleanse

This lightweight gel cleanser effectively removes makeup, excess oil, and daily impurities while maintaining the skin’s essential moisture.

It produces a rich foam and leaves the skin feeling clean, refreshed, and balanced after washing.

Ideal as a daily morning and evening cleanser, and often recommended as the best starting point if you're unsure which cleanser to choose.

Hydrating Cleanser

Best for: Dry skin or normal skin with sensitivity

This cream-based cleanser provides a soft, hydrating cleanse with minimal foaming. It removes impurities while helping the skin retain moisture.

Perfect for those who experience tightness or dryness after washing their face.

It is especially popular during dry seasons or as part of an anti-aging skincare routine that prioritizes hydration and skin comfort.

Exfoliating Cleanser

Best for: Oily skin, clogged pores, or acne-prone skin

Formulated with microbeads and encapsulated vitamin E, this cleanser gently exfoliates while cleansing the skin.

It helps remove dead skin cells, excess oil, and pore impurities, leaving the skin smoother and more refined in appearance.

Recommended for those who want to improve skin texture, reduce pore congestion, and balance excess sebum.

Help & FAQs

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Yes. Apply to dry skin and gently massage. Then add a small amount of water to emulsify the formula before rinsing. This process helps dissolve makeup, sunscreen, and excess sebum while cleansing the skin.

For heavier makeup or long-wear sunscreen, this cleanser can also be used as a pre-cleanse, followed by a water-based facial cleanser for a deeper double-cleanse routine.

Yes. The formula is fragrance-free, colorant-free, and sulfate-free, making it suitable for skin with a weakened barrier.

Clinical testing has also confirmed its safety for use after cosmetic treatments, including microneedling and laser procedures, while supporting improvement in the skin’s barrier function.

Although this cleanser does not foam, it uses a gel-to-milk transformation technology that gently lifts away oil, impurities, and excess sebum while helping protect the skin barrier.

Many users report that their skin feels clean, soft, and comfortably hydrated after washing — without tightness or dryness.