* Luxora works in partnership with Elife (eLife, Inc.), which operates the "elife" platform where you can receive consultations and prescriptions from doctors online. Luxora handles product sales only, including orders, cancellations, product changes and refunds. Consultations, prescriptions and shipping are all carried out by Elife.

What is isotretinoin?

Isotretinoin, a form of vitamin A, suppresses sebum production and has strong antibacterial and anti-inflammatory effects against acne bacteria, so it is expected to work on severe acne.
It is not approved in Japan, but international guidelines recognise it as the first-line treatment for severe acne.

Recommended for

Those with recurring inflamed acne or acne over a wide area
Those with severe acne (nodules or cysts)
Those who saw no result from insurance-covered treatment

How to take it

Take one tablet a day, preferably after a meal.

Side effects

Dry skin, muscle or joint pain, conjunctivitis or dry eye, raised liver enzymes, changes in blood cholesterol, anaemia, headache, mild nosebleeds, inflammation of the throat or nose, allergic reactions and similar

* If symptoms are severe or something feels wrong, stop taking it and consult a doctor.

📱 How you receive your medicine (an online consultation is required)

Once you sign up for this plan, details of the online consultation and a promo code to use at that consultation are sent to your registered email address. That promo code when you attend your online consultation. After the doctor's consultation and prescription, the medicine is shipped to your home.

Step 1: On this page,sign up for this plan.

Step 2: You receive an email with details of the online consultation and your discount coupon.

Step 3: Click the link in the email and book your free doctor's consultation on the elife website. (Please register with elife using the same email address that received the discount coupon.)

Step 4: After your consultation, once a prescription is issued, the product is shipped to your home. (Depending on the consultation and the doctor's assessment, a prescription may not be possible. In that case you receive a full refund.)

* This consultation is a private, self-funded treatment.

👉 For full details, see the [How to use page]

✔️ A thorough online consultation with a doctor (consultation is free) The doctor listens carefully to your health situation and any concerns, then decides whether to prescribe based on that together with your medical questionnaire. We prescribe only when your safety has been confirmed. If a prescription is not issued, you pay nothing at all, so please feel free to start with a consultation.

✔️ Everything on your phone, from consultation to medicine Booking, the consultation and receiving your medicine all happen on your smartphone. There is no need to travel to a clinic: you can be seen from home or wherever suits you. Medicine ships as early as the next day, so treatment fits around your routine.

✔️ Bilingual doctors, so language is not a barrier elife has doctors who work in both Japanese and English. If you are not confident in Japanese, you can consult and be seen in the language you prefer.

✔️ Ongoing support during treatment Our role does not end once the medicine is prescribed. You can raise medical concerns with the doctor at any time, and any questions about the process with our customer support team.

✔️ Privacy taken seriously Because it is an online consultation, you can go from consultation to receiving your medicine without meeting anyone. Medicine arrives in plain, discreet packaging, so even your family cannot tell what is inside.

📧 If you have any questions, please contact elife customer support.