Tretinoin cream | Encourages skin turnover for smoother skin
A skincare ingredient drawing attention worldwide, drawing out the skin's own beauty
Tretinoin cream is a premium skincare cream containing tretinoin, which has drawn the attention of skincare enthusiasts and professionals around the world. Worked into your daily routine, it leads to smooth, even-looking skin.
* Luxora works in partnership with eLife, Inc. Your consultation and prescription are handled by doctors through eLife's online consultation platform, "elife." Luxora handles product sales and changes to your order. Consultations, prescriptions and shipping are all carried out by eLife, Inc.
* If the doctor decides not to issue a prescription, you receive a full refund. Please note that we cannot offer refunds for change of mind.
Containing tretinoin, a skincare ingredient drawing attention worldwide. A premium cream that conditions the skin and leads to a smooth, refined look.
Tretinoin cream is a skincare cream focused on the skin's texture and smoothness.
Tretinoin has drawn attention in overseas skincare markets for many years, and in recent years has become a talking point among beauty professionals and skincare enthusiasts.
This product comes in two strengths, 0.05% and 0.1%, so you can choose according to your experience with skincare and what you want from it.
Recommended for those who want to work it into their daily routine towards more even, smoother-looking skin.
Tretinoin cream at 0.05% or 0.1%. Consultation, prescription and delivery are all handled online.
Recommended for
- Those troubled by acne-prone skin
- Those bothered by acne scarring and pigmentation
- Those who want to even out skin tone and uneven colour
- Those who want to try a skincare treatment people are talking about
- Those who want to be seen without visiting a clinic
- Those who are busy and want everything handled online
Key features
- An online consultation with a doctor
A licensed doctor assesses whether tretinoin treatment suits you.
- Easy consultations on your phone
You can be seen at any time from a phone, tablet or computer.
- Delivered to your home
If you are prescribed, the medicine is delivered to your home.
- Two strengths to choose from
0.05% and 0.1% are available, prescribed on the basis of the doctor's assessment.
- Support from medical professionals
The medical team supports you after treatment begins too.
Precautions for use
About using sunscreen
While using tretinoin, your skin can become more susceptible to UV.
We therefore recommend using sunscreen during the day and protecting yourself with a hat or parasol.
If you spend long periods outdoors in particular, reapply regularly and take proper care against UV.
How to use it
- Always use it as your doctor instructs.
- It is generally used as part of your night-time routine.
- Apply a thin, suitable amount to clean, dry skin after washing.
- Avoid the eye area, the lips and any broken skin.
- Moisturise thoroughly while you are using it.
- We recommend using sunscreen and protecting yourself from UV during the day.
- Follow your doctor's instructions on how and how often to use it.
Common side effects
The following symptoms can occur.
- Dryness
- Redness
- Irritation
- Peeling
- Itching
- A feeling of tightness
- Increased sensitivity to sunlight
If symptoms are severe or persist, consult a doctor.
⚠️ Important
- This product is prescribed after a consultation with a doctor, where it is judged appropriate.
- Results and how it feels vary from person to person.
- If you are pregnant, breastfeeding or may be pregnant, always consult a doctor.
- Use it as directed by your doctor and other healthcare professionals.
- The ePass has a validity period and conditions of use that app
📱 How you receive your medicine(An online consultation is required)
[How it works] Once you sign up for this plan, details of the online consultation and a discount code to use at that consultation are sent to your registered email address. That code is used when you attend your online consultation. After the doctor has seen you and prescribed, the medicine is dispatched to your home.
Step 1: On this page,sign up for the subscription ticket you want, with the first month discounted.
Step 2: Details of the online consultation and a discount code arrive at your registered email address.
Step 3: Click the link in the email and book a free doctor's consultation on the elife website. (* When registering with elife, be sure to use the email address that received the discount code.)
Step 4: Once the doctor has seen you and issued a prescription, the product itself is dispatched to your home. (* Depending on the outcome of the consultation and the doctor's judgement, a prescription may not be possible. In that case we refund you in full.)
* This consultation is a private, self-funded treatment.
👉 For full details, see the [How to use page]



✔️ A thorough online consultation with a doctor (consultation is free) The doctor listens carefully to your health situation and any concerns, then decides whether to prescribe based on that together with your medical questionnaire. We prescribe only when your safety has been confirmed. If a prescription is not issued, you pay nothing at all, so please feel free to start with a consultation.
✔️ Everything on your phone, from consultation to medicine Booking, the consultation and receiving your medicine all happen on your smartphone. There is no need to travel to a clinic: you can be seen from home or wherever suits you. Medicine ships as early as the next day, so treatment fits around your routine.
✔️ Bilingual doctors, so language is not a barrier elife has doctors who work in both Japanese and English. If you are not confident in Japanese, you can consult and be seen in the language you prefer.
✔️ Ongoing support during treatment Our role does not end once the medicine is prescribed. You can raise medical concerns with the doctor at any time, and any questions about the process with our customer support team.
✔️ Privacy taken seriously Because it is an online consultation, you can go from consultation to receiving your medicine without meeting anyone. Medicine arrives in plain, discreet packaging, so even your family cannot tell what is inside.
Conditions and points to note for this plan
This special plan is designed so that you can begin treatment for insomnia with confidence. Please note the following.
[Who it is for] This campaign isFor those using a subscription for the product concerned for the first time only.
[About signing up] This plan is for insomniaSpecial discounted price for the first month is what you are signing up for.Signing up on its own does not mean the medicine arrives straight away. Please note that after signing up,a separate online consultation is required.
[How it works] Once you sign up for this plan, details of the online consultation and a discount code to use at that consultation are sent to your registered email address. That code is used when you attend your online consultation. After the doctor has seen you and prescribed, the medicine is dispatched to your home.
[Purchase limit] One per person only.
[Validity] From the date you sign up,valid for 90 days. Please note that after 90 days the plan's discount no longer applies and it can no longer be used.
[Refunds and returns] Once you have signed up for this plan, we cannot as a rule accept refunds or returns for reasons of your own, except where the law requires it. However, if the doctor decides against prescribing, what you have paid isyou receive a full refund.
For details, see [the user guide].
📧 If you have any questions, please contact elife customer support.
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